Entries by Baeth Davis

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37 Jill Raff – Why Being Obsessed With Your Customer Experience Will Result In Profits, Retention, and Repeat Customers

I’m sure at some point in your life you’ve had a bad customer service experience. My guest today, Jill Raff, helps businesses increase their repeat customers and positive business reviews by teaching them how to provide a fabulous customer experience. As the author of Transforming Transactions Into Interactions, Jill’s obsession with the customer experience reaches […]