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37 Jill Raff – Why ‘The Customer is Always Right’ and What You Can Do About It

Jill Raff on The Rant with Baeth Davis

I’m sure at some point in your life you’ve had a bad customer service experience.

My guest today, Jill Raff, helps businesses increase their repeat customers and positive business reviews by teaching them how to provide a fabulous customer experience.

As the author of Transforming Transactions Into Interactions, Jill’s obsession with the customer experience reaches a new level. She has created the Proprietary Seven Pillar Process for a Customer Experience Transformation™ and is dedicated to helping businesses understand how their customers become their marketing sales force.

Jill has been trained in the highest levels of world-class service delivery across many industries. She has worked in several 5-star restaurants and participated in recipe development and food styling for various cookbooks, magazines, and TV programs.

You’ll absolutely love hearing from Jill on today’s show!

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“The main key to success is caring more about the customer as a person and meeting their needs and solving their problem than it is to sell something to them.” – Jill Raff

Show Notes:

  • Why restaurants have bad customer service
  • How to create a great company culture
  • Why you should get clear on your business values
  • Hiring tips
  • Why people struggle with money
  • What customers want
  • How to treat your employees

“The customer comes first because without any customers there is no reason for a business to exist.” – Jill Raff

Links Mentioned:

Facebook | Instagram | Twitter | Jill Raff

“It drives me crazy when I find these businesses who aren’t making sure that each and every customer, each and every time, is treated and pampered.” – Jill Raff

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36 Laura Berman Fortgang – Why Your Success ‘Formula’ is Out of Date

Laura Berman Fortgang on The Rant with Baeth Davis

The life coach industry has become extremely popular in the last ten years, but my guest today, Laura Berman Fortgang is a life coach pioneer.

You may have seen Laura’s incredibly popular TEDx Talk (it had over 550,000 views), and she has also been featured on Oprah and The Morning Show.

As the author of Now What?: 90 Days to a New Life Direction, The Prosperity Plan: 10 Steps to a New Life Direction, Living Your Best Life: How to Discover Your Life’s Blueprint for Success and more wonderful books, Laura shares her incredible insights about how to get up and discover your purpose.

Tune in to today’s show as Laura and I talk about how the plan for success in the modern world is outdated, how to use comedy and acting in political ways, how to find your life purpose and more.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“You don’t choose your purpose, it chooses you. So if you look at your whole life as a picture, think about how do people come to you? What do they come to you for just naturally? It doesn’t have to do with your job description.” – Laura Berman Fortgang

Show Notes:

  • What is identity
  • How to follow your creative impulse
  • What is a life story process
  • Why people say “I don’t know”
  • How acting can be political
  • What you can do with a theater degree
  • How to get more involved in politics

“Everyone says that you can be whatever you want when you grow up, but then when it comes to choosing a college or course of study it’s like, ‘yeah, but how are you going to make a living at that?’.” – Laura Berman Fortgang

Links Mentioned:

Facebook | LinkedIn | Twitter | Laura Berman Fortgang

“The identity is the eggshell, it’s the part that falls away. And the real you is the golden center inside of the eggs, and we can make that into many many many things.” – Laura Berman Fortgang

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35 Craig Filek – Why Women Should Care About A Man’s Contribution

Craig Filek on The Rant with Baeth Davis

We are living in such a JUICY time period, and on today’s show Craig Filek talks about being a “woke” man in today’s society.

Craig is the founder and creator of Purpose Mapping, and he has over 20 years of experience in deep inner work. He developed Purpose Mapping to bring his own life into alignment after walking away from a seven-figure business and what he THOUGHT would be his ideal life.

Tune in to today’s show as Craig rants about teaching men how to be their best selves, dating tips, why women need to know about how important a man’s contribution is, and much more.

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“We’ve emasculated men and we’ve put them into this quasi-space where they’re not really sure how to be men. Because they don’t want to be jerks, but they don’t know how to be powerful men making a powerful contribution.” – Craig Filek

Show Notes:

  • What is contribution
  • Why heterosexual women date women
  • What is the purpose of the news
  • How can men access their true potential
  • What’s the difference between fear and anxiety
  • How to make a positive impact in your life
  • Why meditation is important
  • Tips for single women
  • What standards women should have for men

“Find something that you’re willing to die for and give yourself wholly to it.” – Craig Filek

Links Mentioned:

  • Connect with Craig Filek:

Facebook  | Twitter | Purpose Mapping

“People are so afraid to push children to be who they can be.” – Craig Filek

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34 Maria Whalen – Health Crisis: Fear Yourself Into Prevention

Maria Whalen on The Rant with Baeth Davis

I met my guest today, Maria Whalen, at a bar. Little did I know, she would change my life.

It was truly love at first conversation. We became fast friends, and I’m sure you’ll understand as you listen in to today’s episode while we talk about health innovations and what gets in the way of people healing.

Maria is a pioneer of true individual health freedom. After bouncing back from a number of diseases, she created the groundbreaking Invincible Wellness System. She teaches clients how they can keep themselves so that they NEVER GET SICK AGAIN.

Listen in to today’s show as Maria and I rant about Western health care systems, holistic cures to cancer, and much more.

Be sure to stay tuned for a SPECIAL GIFT from her! I know you’ll love it.

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“Anything your body created, your body can heal.” – Maria Whalen

Show Notes:

  • Why you should know your DNA
  • How your systems are intertwined
  • What is body debt
  • Where can you take a body-mind workshop
  • How does your body work
  • What you can do to keep from getting sick
  • How would it shift your life if you got a diagnosis
  • Why chemo can be bad for you
  • How can you cure cancer holistically

“I’m not a healer, by the way. I just know how the body works, and I like to teach people how to heal themselves. I don’t want people dependent on me because that is part of the problem, right?” – Maria Whalen

Links Mentioned:

Facebook | YouTube | Twitter | International Network

“The Western approach will never heal you.” – Maria Whalen

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33 Terry Bahat – Former Israeli Soldier Helps Busy Women Get Fit

Terry Bahat onThe Rant with Baeth Davis

On today’s show, Amazon’s International Bestselling Author and weight loss coach, Terry Bahat, joins me to talk about how YOU can get fit and why you should get off social media.

Terry’s bestselling book is called Fit Mind, Fab Body: No Diet Weight Loss for Busy Women. After working with women in the Israeli army, she decided to work with busy, overweight women, who are stressed, tired, and overworked.

Listen in to the show to hear Terry talk about some of her success stories and how and why social media takes a negative toll on women.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“Transformation is possible, but it is not instant.” – Terry Bahat

Show Notes:

  • Why you should get off social media
  • How to lose weight
  • Why Terry doesn’t talk about diets or calories
  • How mentality affects your body
  • Weight loss success stories
  • How it’s possible to be who you want to be

“To create a fitness change, all you need is 30 minutes four times a week… that makes two hours a week!” – Terry Bahat

Links Mentioned:

“Don’t wait until it’s too late. Don’t wait another day, another week, another month, another year to be the best version of yourself possible. Because your body is where you’re going to live for the rest of your life.” – Terry Bahat

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32 Tisha Morris – Clutter Intervention, How Your Stuff is Keeping You Stuck

Tisha Morris on The Rant with Baeth Davis

Today we talk about how to set up your environment to support your life with bestselling author Tisha Morris.

Besides being an incredibly accomplished author, Tisha is a feng shui expert, trained interior designer, life coach, and yoga instructor! She is the founder of the Earth Home School of Feng Shui and the host of the Feng Shui Your Life podcast.

In addition to creating the Smudge Spray, Tisha has a new book coming out called The Clutter Intervention: How Your Stuff is Keeping You Stuck.

I think you’ll love today’s show and Tisha’s amazing and practical advice about decluttering your life.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“Once you realize the ‘why’, then the ‘how’ is easy.” – Tisha Morris

Show Notes:

  • What are people’s relationships with clutter
  • Tips for getting rid of things
  • Why we have emotions around STUFF
  • What is sitting in the power position
  • How can you arrange your workspace for maximum productivity
  • What does feng shui say about clutter
  • The history of feng shui

“Be your own detective about yourself. What is it you’re really holding on to?” – Tisha Morris

Links Mentioned:

Facebook | Instagram | Twitter | TISHA MORRIS

“It’s about loving ourselves beyond perfection, and so our home just mirrors that.” – Tisha Morris

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31 Debbie Unterman – Healing American Violence

Debbie Unterman on The Rant with Baeth Davis

My guest today, Debbie Unterman, is an author, speaker, transformational game inventor and Master Alchemist.

Her game, Game of Clarity (where people play their way through their issues), has amazed hundreds with its accuracy and miraculous abilities.

Debbie is the author of the textbook and self-help book, Talking to My Selves: Learning to Love the Voices in Your Head. She is at the top of her field in Alchemical Hypnotherapy, which is a process Debbie has practiced since it started in 1983.

Today Debbie rants with me about feminism, but we also talk about the recent February 14th, 2018 shooting and how to healthily deal with PTSD and trauma.

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“The body will tell you what’s wrong. Listen to your body. Make a metaphor out of it.” – Debbie Unterman

Show Notes:

  • How feminism has shifted over time
  • What’s wrong with the phrase “violence against women”
  • Why “me too” is important
  • How to heal from sexual abuse
  • What are triggers
  • Why stuffed animals are helpful for emotional release
  • What can you do to overcome PTSD

“There is no instinct for self-love.” – Debbie Unterman

Links Mentioned:

Facebook | Twitter | Debbie Unterman

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30 Patricia Missakian – Lose Your Victim Mentality with the Akashic Records

Patricia Missakian on The Rant with Baeth Davis

Today, I am so excited to dive deeper into learning about Akashic Records with Patricia Missakian.

The Akashic Records can help leaders listen to “the quiet voice” inside their heads, and Patricia has helped thousands of students discover their life purpose through their Akashic Records. She is an international Akashic Records Mentor for spiritual entrepreneurs.

Listen in to today’s show we talk about Akashic Records and how they can support your spiritual development.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“The Akashic Records are the records of your soul. Every experience and challenge and contract and agreement that you’ve made with yourself are recorded in your Akashic Records.” – Patricia Missakian

Show Notes:

  • What are the Akashic Records
  • How are memories held in your chakras
  • How do the Akashic Records help you listen to your purpose
  • Where are memories held in our bodies
  • How you can get trained in Akashic records

“The hot tip for me is consistency. I see so many people giving up too soon because they keep hearing through the voice of self-judgment.” – Patricia Missakian

Links Mentioned:

  • Connect with Patricia Missakian:

Facebook | Instagram | Twitter | Akashic Records Institute

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29 Kitty Waters – Why Do Your Dharma?

Kitty Waters on The Rant with Baeth Davis

My guest today is Kitty Waters, is an inspirational and motivational speaker and a well-known coach, consultant, and mentor.

Kitty is the co-creater of the Network for Transformational Leaders.  She launched her podcast “Kitty Talks” in 2017, and Kitty is Reiki master and NLP practitioner.

On today’s show, Kitty rants about dharma… Tune in to learn more!

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“You know really we should be finding our highest excitement in every given moment. It is like a compass to our purpose. It is like a compass to our soul.” – Kitty Waters

Show Notes:

  • Why you should stop being numb
  • What is dharma
  • How do you find good dharma
  • Why discovering your purpose is important
  • What is the dharma way
  • Why are decisions important

“I always knew that there was more to life than I could see. And I always knew that there had to be more than the experience that I was having, because I felt so empty.” – Kitty Waters

Links Mentioned:

 Twitter | Kitty Waters

“It’s learning to live more in flow, rather than pushing all the time.” – Kitty Waters

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28 Kricket Harrison – You’re Not Wrong – It’s Your Learning Style

Kricket Harrison on The Rant with Baeth Davis

We’ve probably all had the experience of being shut down by teachers because we didn’t do something the way we were “supposed to do it”.

Unfortunately, this can have lingering life-long consequences that influence our ability to learn, grow, and try new things. Were we really wrong? Or was it just our learning style?

My guest today, Kricket Harrison, explores learning styles with me on this episode of The Rant. Kricket is a professional speaker/trainer and business productivity coach.

She is the author of Focus to the Finish Line: 5 Steps to Follow Through and Finally Make Money.

Kricket helps her clients maximize success based on their individual learning styles, and that amazing skill is what makes her an expert on today’s topic.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“When we’re put in the right environment and we’re learning things at the right time, we can be truly successful.” – Kricket Harrison

Show Notes:

  • How to find out your learning style
  • What are different learning styles
  • Why auditory learners still need to see what’s going on
  • What type of tests were you better at
  • Why understanding your learning style is important

“We go so on auto-pilot and so on gotta get everything done now, faster, better and yesterday, that we forget how we work best.” – Kricket Harrison

Links Mentioned:

  • Connect with Kricket Harrison:

Facebook | Bright Outside the Box

“I think speaking is important for everyone, but not everyone has to speak and a professional level. Some people are absolutely brilliant writers, and their messaging and who they are comes off better when they write.” – Kricket Harrison