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Jill Raff on The Rant with Baeth Davis

I’m sure at some point in your life you’ve had a bad customer service experience.

My guest today, Jill Raff, helps businesses increase their repeat customers and positive business reviews by teaching them how to provide a fabulous customer experience.

As the author of Transforming Transactions Into Interactions, Jill’s obsession with the customer experience reaches a new level. She has created the Proprietary Seven Pillar Process for a Customer Experience Transformation™ and is dedicated to helping businesses understand how their customers become their marketing sales force.

Jill has been trained in the highest levels of world-class service delivery across many industries. She has worked in several 5-star restaurants and participated in recipe development and food styling for various cookbooks, magazines, and TV programs.

You’ll absolutely love hearing from Jill on today’s show!

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“The main key to success is caring more about the customer as a person and meeting their needs and solving their problem than it is to sell something to them.” – Jill Raff

Show Notes:

  • Why restaurants have bad customer service
  • How to create a great company culture
  • Why you should get clear on your business values
  • Hiring tips
  • Why people struggle with money
  • What customers want
  • How to treat your employees

“The customer comes first because without any customers there is no reason for a business to exist.” – Jill Raff

Links Mentioned:

Facebook | Instagram | Twitter | Jill Raff

“It drives me crazy when I find these businesses who aren’t making sure that each and every customer, each and every time, is treated and pampered.” – Jill Raff

Laura Gisborne on The Rant with Baeth Davis

From structuring and selling small boutique businesses to owning a multi-million dollar real estate empire, my guest today Laura Gisborne is a highly successful business expert.

Laura is the author of the book “Stop the Spinning: Move from Surviving to Thriving”, and she has been featured on the national hit show “The List”.

Today Laura joins me on the show to rant about what really matters in life, and how we make ourselves crazy by focusing on the things that don’t matter.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“If we are not good to ourselves, it is not always easy to be good to others.” – Laura Gisborne

Show Notes:

  • What are traits of great relationships
  • How much is enough
  • What is self-love
  • How can we be kind to ourselves
  • What are the differences between the U.S. and developing countries
  • Why philanthropy is important

“What I find is when I’m not having my daily practice or I’m not really focused on having lots of time for quiet and meditation and gratitude, I’m just not that fun to be around.” – Laura Gisborne

Links Mentioned:

  • Connect with Laura Gisborne:

Facebook | Twitter | Laura Gisborne | Limitless Women

“Just live in kindness to themselves and kindness to others and just put things into perspective for what’s going to matter 5 years from now.” – Laura Gisborne

Baeth Davis on The Rant with Baeth Davis

Today I want to talk to you about YOUR LIFE PURPOSE!

Frankly, I don’t think that there is anything more important than discovering your life purpose and making the choice to live it.

In this episode I share with you how I got into the interesting work that I do. I hope that my story will inspire you to discover your life purpose, and make it the focus of your life.

If you already know what your life purpose is, what could you do to take it to the next level?

I think you’ll find this episode motivating and inspiring!

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“When we know our purpose, it provides us this beacon of hope. And the environment in which we find ourselves is CRUCIAL to whether or not we are going to succeed in this life purpose.” – Baeth Davis

Show Notes:

  • How to get out of a rut
  • What is your life purpose
  • What changes our happiness level
  • Is palm reading accurate?
  • How hand reading works
  • What is the right environment for your success
  • How does our environment influence our success
  • Why teamwork is important
  • What it takes to have your own business
  • How to get the success you want
  • What is personal responsibility
  • How to delegate tasks
  • What is self love

“Your life lesson can be your nemesis. Here’s the thing – when you start to recognize it, it’s where your deepest vulnerability is.” – Baeth Davis

Links Mentioned:

“Whatever it is that you struggle with (your blindspot) is really the secret spice to your business.” – Baeth Davis

Ali Brown on The Rant with Baeth with Baeth Davis

I have a very special guest for you today, Ali Brown! Ali is a wonderful friend of mine, and she is also my business coach.

Ali is one of the most recognized entrepreneur coaches in the world. She built a coaching and consulting enterprise that ranked in the Inc. 500 List of fastest growing companies in the nation. She has been recognized by Forbes, Ernst and Young, and United Nation Foundation Global Accelerator for her incredible work as an entrepreneur.

Ali has also been featured on Secret Millionaire, CNN, and she has over 250,000 followers on social media and her podcast, Glambition Radio.

I’m super excited to have her on the show today. Listen in as we talk business myths, the internet, and doing the work you are designed to do.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

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“You want to be respected versus liked.” – Ali Brown

Show Notes:

  • How to take your business online
  • Why you are doing what you are doing
  • How social media devalues work
  • Why being liked isn’t important
  • When to walk away from traditional business models
  • What are non-traditional business models
  • How to deal with attrition issues
  • Benefits of having a smaller team
  • How to build your business
  • What to prioritize in your business
  • The importance of trusting yourself
  • How women leaders are different to male leaders
  • Why you’re LUCKY!
  • What are the miracles you’ve had in your life

“Any person who has done great things in their lifetime, and stepped into extraordinary impact in the world, has had haters.” – Ali Brown

3 Tips from Ali Brown:

  1. Trust yourself
  2. Focus on being respected rather than liked
  3. Be in touch with your spiritual strength or faith

Links Mentioned:

Facebook | LinkedIn | Twitter | AliBrown.com

“If you’re just doing it to do it, and you’re killing yourself in the process, I want you to stop and think about why you’re doing it.” – Ali Brown